What do I mean by professional English language in Travel Counselling?

[Alexandre Kostov]

Is it: The museum is open from 8-17; The hotel is there; The restaurant offers 3-course meal.......?
No...
The professional language knowledge is needed for texts like this:

** RULES DISPLAY ** TAX MAY APPLY
15MAR06**15MAR06/AY HELSIN/NSP;EH/TPM 5789/MPM 8236
LN FARE BASIS OW EUR RT B PEN DATES/DAYS AP MIN MAX R
04 KKTOUR1 1679 K NRF S01JAN 15MAR+ + 4 6M M
FCL: KKTOUR1 TRF: 4 RULE: AS06 BK: K
PTC: ADT-ADULT FTC: XEX-REGULAR EXCURSION
RU.RULE APPLICATION
FINNAIR ECONOMY CLASS FARES
APPLICATION
AREA
THESE FARES APPLY
FROM EUROPE TO AREA 3.
CLASS OF SERVICE
THESE FARES APPLY FOR ECONOMY CLASS SERVICE.
TYPES OF TRANSPORTATION
FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE
ROUND-TRIP/CIRCLE-TRIP/OPEN-JAW JOURNEYS.
THESE FARES MAY NOT BE USED FOR INDIVIDUAL AND GROUP
INCLUSIVE TOURS.
FARES ONLY APPLY IF PURCHASED BEFORE DEPARTURE.
OTHER CONDITIONS
PASSENGER EXPENSES NOT PERMITTED.

MN.MIN STAY
FOR KKTOUR1 TYPE FARES

TRAVEL FROM LAST STOPOVER MUST COMMENCE NO EARLIER THAN 4
DAYS AFTER DEPARTURE FROM FARE ORIGIN.

MX.MAX STAY
TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 6
MONTHS AFTER DEPARTURE FROM FARE ORIGIN.

SE.SEASONS
BETWEEN FINLAND AND AREA 3 FOR SHOULDER SEASON FARES

PERMITTED 01NOV THROUGH 15DEC OR 01JAN THROUGH 15MAR ON
THE FIRST INTERNATIONAL SECTOR.

SR.SALES RESTRICT
TICKET VALIDITY MAY NOT BE EXTENDED.

TR.TVL RESTRICTION
UNLESS OTHERWISE SPECIFIED

VALID FOR TRAVEL COMMENCING ON/AFTER 19SEP 05.
NOTE -
IF THE PASSENGER IS NO SHOW ON THE FIRST OUTBOUND
SECTOR THE REMAINING SECTORS WILL BE CANCELLED.

AP.ADVANCE RES/TKT
FOR KKTOUR1 TYPE FARES

RESERVATIONS ARE REQUIRED FOR ALL SECTORS.
WHEN RESERVATIONS ARE MADE AT LEAST 14 DAYS BEFORE
DEPARTURE TICKETING MUST BE COMPLETED AT LEAST 14 days
BEFORE DEPARTURE.
OR - RESERVATIONS ARE REQUIRED FOR ALL SECTORS.
TICKETING MUST BE COMPLETED WITHIN 72 HOURS AFTER
RESERVATIONS ARE MADE.

FL.FLT APPLICATION
BETWEEN FINLAND AND AREA 3 FOR KKTOUR1 TYPE FARES

THE FARE COMPONENT MUST NOT BE ON
ONE OR MORE OF THE FOLLOWING
SQ FLIGHTS 1000 THROUGH 9999.
AND
THE FARE COMPONENT MUST BE ON
ONE OR MORE OF THE FOLLOWING
ANY AY FLIGHT
ANY FC FLIGHT
ANY SQ FLIGHT.

CD.CHILD DISCOUNTS
ACCOMPANIED CHILD 2-11 - CHARGE 67 PERCENT OF THE FARE.
TICKETING CODE - BASE FARE CODE PLUS CH
OR - 1ST INFANT UNDER 2 WITHOUT A SEAT - CHARGE 10 PERCENT
OF THE FARE

OR - INFANT UNDER 2 WITH A SEAT - CHARGE 67 PERCENT OF THE
FARE
OR - UNACCOMPANIED CHILD 5-11 - NO DISCOUNT.

AD.AGTS DISCOUNTS
NONE UNLESS OTHERWISE SPECIFIED

OD.OTHER DISCOUNTS

YOUTH CONFIRMED 12-17 - CHARGE 67 PERCENT OF THE FARE.
MUST BE ACCOMPANIED ON ALL FLIGHTS BY ADULT.
NOTE -
TICKETING CODE - BASE FARE CODE PLUS ZZ ASTERISK
ADT.

SO.STOPOVERS
BETWEEN FINLAND AND AREA 3 FOR KKTOUR1 TYPE FARES

FREE STOPOVERS PERMITTED IN AREA 3.

TF.TRANSFERS/RTGS
BETWEEN FINLAND AND AREA 3 FOR KKTOUR1 TYPE FARES

4 TRANSFERS PERMITTED - 2 IN EACH DIRECTION.
1 IN HEL IN EACH DIRECTION
1 INTERLINE IN BKK/SIN IN EACH DIRECTION.
NOTE -
SURFACE SECTORS NOT PERMITTED IN RT JOURNEYS.

TE.TKT ENDORSEMENT
FOR KKTOUR1 TYPE FARES

THE ORIGINAL TICKET MUST BE ANNOTATED - REFUND RESTRICED/-
AND - REBOOKING PERMITTED - IN THE ENDORSEMENT BOX.
NOTE -
TICKETS MUST SHOW BY THE USE OF AN INSERT OR
STICKER THAT TRAVEL IS AT A SPECIAL FARE AND
SUBJECT TO SPECIAL CONDITIONS.

PE.PENALTIES
FOR KKTOUR1 TYPE FARES

CANCELLATIONS

BEFORE DEPARTURE
CHARGE EUR 200.00 FOR CANCEL/REFUND.
NOTE -
PENALTY APPLIES BEFORE THE DAY OF DEPARTURE.
-----
ON THE DAY OF DEPARTURE - NO REFUND FOR CANCEL/
NO SHOW/REFUND.
----
CHARGE DOES NOT APPLY TO INFANTS PAYING 10 PCT OF
THE ADULT FARE.

AFTER DEPARTURE
TICKET IS NON-REFUNDABLE.

CHANGES

ANY TIME
CHANGES PERMITTED FOR REVALIDATION.
NOTE -
NAME CHANGES NOT PERMITTED.
ALL CHANGES MUST BE MADE BEFORE THE ORIGINAL
FLIGHT DATE.
-----
REROUTING NOT PERMITTED

CO.COMBINABILITY
BETWEEN FINLAND AND AREA 3 FOR KKTOUR1 TYPE FARES
CIRCLE TRIPS NOT PERMITTED.
ADD-ONS PERMITTED.
OPEN JAWS/ROUND TRIPS
FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
-TO FORM SINGLE OR DOUBLE OPEN JAWS.
A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS
PERMITTED./ROUND TRIPS.
OPEN JAWS/ROUND TRIPS NOTE -
THE MOST RESTRICTIVE CONDITIONS APPLY WHEN
COMBINING HALF ROUND TRIP FARES.
PROVIDED -
COMBINATIONS ARE WITH ANY K-TOUR1/V-TRSP1 TYPE FARES
FOR CARRIER AY IN THIS RULE AND TARIFF.
COMBINATIONS ARE WITH ANY FARE OF THE SAME FARE TYPE
FOR CARRIER SQ IN ANY RULE AND TARIFF.
END-ON-END
END-ON-END COMBINATIONS PERMITTED WITH DOMESTIC FARES.
VALIDATE ALL FARE COMPONENTS. FARES MUST BE SHOWN
SEPARATELY ON THE TICKET. TRAVEL MUST BE VIA THE POINT
OF COMBINATION.

HI.HIGHER INTERMEDIATE POINT

NOTE -
MILEAGE SURCHARGE MAY BE IGNORED

[Rob Dickey]

Hmmmm. I don't think you are speaking of "professional language." This is a type of "professional code" -- it's a "shorthand" form. We don't use it except inside the industry as an efficient writing form... when we translate it to customers, we "read" it in standard English sentences. Guests see this when they get printouts, and they often hazard a guess as to meaning for much of it.

[Alexandre Kostov]

This was exactly what I meant. Professional English could be understood as English used BY professionals in their professional contexts, esp. those that do not involve customers from 'the street'. As for 'the code' - it may be 'codified' by dense terminology use, yet it stays within the affordances of English language.

[debby]

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